HTTP error code from server: 500 when using JIRA issue macro

When trying to use the JIRA issue macro, I get the error message: HTTP error code from server: 500. Please check the log file for more information.

Please see attached.

3 answers

1 accepted

Accepted Answer
0 votes

We had a long thread in OnDemand support on this issue. Ultimately it was resolved, but the last thread was: "I removed the macro and inserted it again, now the macro is correctly working"

The other important part I was missing was that the link had to be copied from XML by selecting "XML" on "Views" menu.

Did you get this figured out? If not, check that your application link between Jira and Confluence actually works. It can be tricky to get them set up sometimes.

Turn on the oauth authentication in both JIRA and Confluence.

In JIRA go to Application Links click Edit -> Outgoing Authentication -> Oauth and click Enable.

The same steps for Incoming Authentication in JIRA.

Also you should do the same in Confluence.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

465 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you