HTTP error code from server: 500 when using JIRA issue macro

When trying to use the JIRA issue macro, I get the error message: HTTP error code from server: 500. Please check the log file for more information.

Please see attached.

3 answers

1 accepted

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We had a long thread in OnDemand support on this issue. Ultimately it was resolved, but the last thread was: "I removed the macro and inserted it again, now the macro is correctly working"

The other important part I was missing was that the link had to be copied from XML by selecting "XML" on "Views" menu.

https://support.atlassian.com/browse/JST-57951

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Did you get this figured out? If not, check that your application link between Jira and Confluence actually works. It can be tricky to get them set up sometimes.

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Turn on the oauth authentication in both JIRA and Confluence.

In JIRA go to Application Links click Edit -> Outgoing Authentication -> Oauth and click Enable.

The same steps for Incoming Authentication in JIRA.

Also you should do the same in Confluence.

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