HP QC JAM Plugin Connection Loss

Our JIRA connects to HPQC using JAM Plugin - this is the error message - any pointers ? We have a PROD instance of JIRA already connected and running - this is our future prod instance that we are testing/evaluating

2013-09-03 04:02:02,630 QuartzWorker-1 ERROR ServiceRunner Mercury Service [go2group.jira.services.MercuryService] [JIRA -> QC] Soap service connection is down, skip retry issue create2013-09-03 04:04:02,626 QuartzWorker-0 ERROR ServiceRunner Mercury Service

2 answers

1 accepted

This widget could not be displayed.

Sorry for the delay, this has been resolved with a firewall rule to allow proxy routing

This widget could not be displayed.

Jai, Can you send an email to support at go2group dot com? Someone will help you with this.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

85 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you