HELP - Field 'customfield_10049' cannot be set. It is not on the appropriate screen, or unknown.

mariana_ybanez
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December 27, 2024

I moved an entired project to a new one, with all the issue types included and when I went to an EPIC issue to create the childs issues and set Story Points fron this view, Jira pops-ups an error: Field 'customfield_10049' cannot be set. It is not on the appropriate screen, or unknown. I asume tan customfield_10049 is the story points field...

I linked all the screens that exist to this field and refresh the pages but still pop-ups the error. Is the only screen where its buged. How can i fix it?.

 

Thanks.

error customfield.png

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Valerie Knapp
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December 27, 2024

Hi @mariana_ybanez , welcome to the Atlassian Community and thanks for your question.

Please check out this other post for how to ensure you can use the custom field 'Story Points' in different issue types.

https://community.atlassian.com/t5/Jira-questions/Adding-Story-Points-to-other-Issue-Types/qaq-p/643781 

Let us know here if you have other questions.

Cheers

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