Group jira-users does not exist

I try to configure delegated LDAP authentication on Jira 6.1.5 and OpenLDAP with copy users on first login to jira-users group. But, when I try to login with test users credential I get follow error in jira.log:

http-bio-8080-exec-23 ERROR anonymous 588x193x1 k8cuo2,0:0:0:0:0:0:0:1 /login.jsp [core.event.listener.AutoGroupAdderListener] Could not auto add user to group: Group <jira-users> does not exist
com.atlassian.crowd.exception.GroupNotFoundException: Group <jira-users> does not exist
	at com.atlassian.jira.crowd.embedded.ofbiz.OfBizGroupDao.findByName(
	at com.atlassian.jira.crowd.embedded.ofbiz.OfBizGroupDao.findByName(
	at com.atlassian.crowd.core.event.listener.AutoGroupAdderListener.handleEvent(
	at com.atlassian.crowd.core.event.listener.AutoGroupAdderListener.handleEvent(  <+3> ( (
	at java.lang.reflect.Method.invoke(

2 answers

1 accepted

0 votes
Accepted answer

Thanks Pedro, I already resolve my issue by manually create jira-users directory in cwd_directory table.

1 vote
Pedro Souza Atlassian Team Aug 03, 2014


Try to manually add the users to jira-users group, see if you will face the same error.

This KB might be related:


Pedro Souza.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,119 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you