I have a paid (on-demand) license for Gliffy that we've been using in Confluence, but when I try to use Gliffy in JIRA, it says that it's unlicensed. I can't quite seem to figure out how I get Gliffy activated on the JIRA side. It's trying to sell me a trial version, but I've already paid for it.
Jeff, note that there's Gliffy for Confluence OnDemand and for JIRA OnDemand (two different add-ons). This is probably happening because you're only subscribing to Gliffy for Confluence OnDemand and not JIRA. In order to start using Gliffy for JIRA OnDemand, please follow the steps outlined here.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs