Getting infinite spinning circle when linking issue

Tim Darrach December 19, 2019

We're running JIRA 7.4 and when users go into an issue, click More > Link, instead of the Link issue screen, they just get the spinning circle on screen infinitely until they press Esc. We've tried restarting out instance. I've confirmed Issue Linking is enabled. In our log we get an error message like below. We looked online and couldn't find anything helpful about this issue. Is anyone able to assist?

 

19-Dec-2019 13:27:01.640 WARNING [ajp-nio-8301-exec-4] com.sun.jersey.spi.container.servlet.WebComponent.filterFormParameters A servlet request, to the URI http://jiratqa.xxxxx.com/rest/issueNav/latest/preferredSearchLayout, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.

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