Get AD information of users into jira

1st question - is it possible to get contact and location information from active directory user into jira.

scenarion - if some one creates tickets his contact infromation should get copied or auto populated from AD to jira

2 answers

1 accepted

Accepted Answer
1 vote

You can use add-on Active Directory Integration. It's very easy to use. You can choose user's attributes, get all selected values from AD and use it in JIRA. You can get values from more than one AD or ldap servers.

This add-on has more possibilities. You can see documentation:

You should add Jira user properties from AD. I created a perl script which runs every night and updates Jira user properties in DB from AD.

I use this SQL to get list of users which have have missing user property:





where not in







where and and



Then cycle those users, get value for each with $ldap->search

Then write found values to Jira DB:

INSERT INTO propertystring (id,propertyvalue) VALUES (\@newID, \"$UserCustomID\");";

And update sequence after that:

UPDATE SEQUENCE_VALUE_ITEM SET SEQ_ID=(SELECT (((max(id)+20) div 100)+1)*100 from propertyentry) where SEQ_NAME=\"OSPropertyEntry\";";

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

449 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you