Generating a requirements traceability report

[sclemons]

Hi,  We have an instance that we are using for requirements tracking.  We have created outward links from the customer to system to subsystem to test projects.  When we try to run a report using several plugins we are not seeing the results as expected.  If there is a single trace down the chain we are good, but is a system issue outwardly traces to 2 subsystem issues the hierarchy doesn't look right.  It pushes one of the system requirements until the subsystem requirement.   Any ideas?  Have tried with impact for jira and links heirarchy.