Generate an email based on custom field value

rsud April 24, 2014

We have a custom field "Assigned to Group". Whenever an issue is created (or edited), I would like to generate an email based on this field's selection. For example,

If "Assigned to Group" = Development, send email to xyz@company.com(or a specific user)

If "Assigned to Group" = QA, send email to abc@company.com(or a specific user)

Thanks.

2 answers

0 votes
Tukaram Bhukya September 20, 2016

Rajat, Have you implemented above functionality ?

If yes, please give idea , how did you achieve it?

0 votes
Boris Georgiev _Appfire_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 24, 2014

You can use the built-in script from Script Runner "Send Custom Email" as a listener which will intercept issue edit and create and send an email based on the field value.

https://jamieechlin.atlassian.net/wiki/display/GRV/Listeners

https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts+With+Comments#Built-InScriptsWithComments-SendCustomEmail

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events