Formatting Number display for custom field

I created a custom numeric field for phone numbers so I could easily make the formatting consistant for all tickets in Excel. The problem is, in JIRA it shows with commas. Is ther any way to have this display as just numbers (no formatting) or as a phone number ((xxx) xxx-xxxx)?

The phone number (111) 111 1111 wich was entered 1111111111:

  • Caller's Phone:
    1,111,111,111

2 answers

1 accepted

this is know issue in jira and issue has submitted, vote up here to implement this feature

https://jira.atlassian.com/browse/JRA-7582

workaround is there for installed jira version but in your case i don't think it is possible

There is a plugin for different formats of custom fields: https://marketplace.atlassian.com/plugins/pl.com.evercode.jira.jeasy-fields/server/overview

but it is only for JIRA server.

You can put your own masks for fields, set validation rules, rules for colouring fields content

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