Form submissions fail to hide the screen in IE8 on WinXP

In workflow transition screens, submitting the form grays out the button and a little animated gif appears, but the screen never disappears. If the page is then refreshed, the data is updated as expected.

2 answers

1 accepted

Thanks for the reply. I figured out the problem was the Conditions Validator plugin. When I disabled it everything worked fine.

Hi Joshua,

At this first moment is a bit difficult to be sure of what is the root cause to this issue, I'd suggest that you check the following

  • Check if this behavior occurs when using other browsers
  • Check if it occurs in other computers with the same configuration
  • Check whether there is a proxy in front of JIRA. In case yes, test if the same behavior occurs bypassing the proxy

If this is still an issue, please open a support request at https://support.atlassian.com

Cheers

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,997 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot