Form submissions fail to hide the screen in IE8 on WinXP

In workflow transition screens, submitting the form grays out the button and a little animated gif appears, but the screen never disappears. If the page is then refreshed, the data is updated as expected.

2 answers

1 accepted

Thanks for the reply. I figured out the problem was the Conditions Validator plugin. When I disabled it everything worked fine.

Hi Joshua,

At this first moment is a bit difficult to be sure of what is the root cause to this issue, I'd suggest that you check the following

  • Check if this behavior occurs when using other browsers
  • Check if it occurs in other computers with the same configuration
  • Check whether there is a proxy in front of JIRA. In case yes, test if the same behavior occurs bypassing the proxy

If this is still an issue, please open a support request at https://support.atlassian.com

Cheers

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