Filters on my kanban board are not working correctly

I have created 4 filters for my board so that I can filter components and underlying activities based on my business function.

Data is shown correctly when I use the first filter, but for subsequent filters, data shown includes a sub-set of data for the first filter as well.

The same problem happens when I select third and fourth filter as well.


1 answer

This widget could not be displayed.

That sounds correct to me.  It sounds like each quick filter is being "anded" with each.  Is that's what is happening?

Yes, conditional "AND". that is not all data-sets show for the second filter but a few do show up.

Ok, I'm completely lost on what the problem is now.  Could you give us a worked example?  e.g. from a board with something like "project = X", two quick filters, what happens when you select one, then the other, and then what you really expect it to do differently?

Sure, here goes:

I have 2 filters:

  • Filter A should show me x, y
  • Filter B should show me a, b

Steps followed to show content:

1. Click on Filter A. It displays content x, y

2. Un-select Filter A and click on Filter B. It displays content a, b and also displays content x for Filter A.

Expected result:

Content should be displayed only for the filter selected.

That doesn't really help, it just suggests the filters are not doing what you think.

Could you give us the board filter and the two quick filters as I asked before?

I thought thats what I have given.

My issue is: Filters are showing me the content they should, but they are not "acting" exclusive of each other.

i.e. Filter B, apart from filtering and showing content related to it, also shows content filtered for Filter A.

I am not able to attach a screenshot here, maybe that would have made it simpler for you to understand.

Please, could you just give us the three filters I've asked for.

We simply cannot answer the question (or confirm that it's a bug) without those details.  We don't need screenshots, we just need the three JQL statements you are using.

this is JQL:

component in ('IP Phone Policy', 'IP Phone Ordering', 'Endpoints', 'MyCollab Enhancements')

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

167 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you