I set up a few shared filters, then added them as gadgets on a dashboard. I wanted to select a mix of custom and standard fields in the gadgets.
For some filters I can see standard fields like Assignee and Reporter, and in others I cannot see those fields, and also cannot se emy custom fields (one is a date field and one a multi-select with a single option).
I did this in a test environment and my prod envrinoment; test works fine, not prod. I have been comparing all the way thorugh from fields to congif schemes and they seem to be set up the same.
I have not been able to find this scenarion in the doco or answers: does anyone know what may drive this behaviour?
Jira version is (v5.0.1#721-sha1:838c4a0)
I'm not sure why this was filed under JIRA OnDemand, as you would be running the latest version of our software rather than JIRA 5.0.1. Are you on an onjira.com instance? If so, please contact us at support.atlassian.com to migrate you over to OnDemand or your own Download instance immediately, if you haven't already.
To the problem at hand, this documentation explains why custom fields are missing from search filters and may contribute to the Gadget problem as well: https://confluence.atlassian.com/display/JIRAKB/Custom+Field+Not+Appearing+in+Issue+Navigator+Search+Criteria
As for the rest, please ensure:
Beyond that, we'll need to take a look at your instance directly (via your URL, or you can provide screenshots) in order to further troubleshoot the issue.
Does that help?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs