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[Feedback Request] Current and Past Users of Jira Mobile - Share Your Thoughts!

Lisa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 19, 2025

Hi community!

We're constantly striving to improve the Jira mobile app, and your feedback is invaluable in helping us shape future updates.

Current Users:
We'd love to hear how you use the app. What features do you find most helpful? What areas you think could be improved?

Past Users:
If you previously used the Jira Mobile App but no longer do, we want to hear from you too! What prompted you to stop using the app, and what changes might encourage you to give it another try?

Share Your Thoughts:
Feel free to leave your feedback as a comment on this post.

Alternatively, if you're open to jumping on a call, please feel free to schedule a time via our research project here.  For your time you will be thanked with a $50 USD gift card.

Thanks,
Lisa

1 answer

0 votes
Lucas Modzelewski _Lumo_
Atlassian Partner
January 20, 2025

I'm more of a past/passive user now - I still have Jira and Confluence installed, but I don't actively use them.

I used to check support on mobile and handle simple requests, but it drained my energy levels as I was constantly engaged with work.

By the way, please take a look at this: https://community.atlassian.com/t5/Jira-Service-Management/Why-is-dark-mode-messed-up-on-iPhone/qaq-p/2909605

I had high hopes for developing Forge apps compatible with the mobile app (Connect had some view support), but when I started testing, I discovered gaps in the documentation (I reported two tickets). It also turned out that Forge isn’t compatible with the mobile app, which was a dealbreaker for me to use it as part of my daily routine.

If I need to check something in Jira, I now use the mobile browser in desktop site mode instead of the app.

As for Confluence, I don’t use it anymore, but if I did, it would only be to check PDFs from my knowledge base when I’m away from my laptop (or PocketBook😉 )

HM. Asadullah
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 4, 2025

good

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