We are using Jira 8.20 and we have a request to extract comments from tickets that are past their due dates. When we do an extract all fields, there is a column for comments, but it is blank.
The system does not have an add-on that we can use (as it is very expensive with the number of users we have).
Please can someone help in getting the comments exported?
The filter that we use is the following:
project = PROJECTID AND resolution is EMPTY AND duedate <= startOfDay(7d)
