We're in the process of updating Exchange from 2010 to 2013. There is an existing mail handler in place to add a comment before a specified marker or separator in the email body :\From\
The Pop3 mail handler is still working however it's now copying the entire body of the email into the comments section of the ticket which if it's a chain of email can get quite lengthy. Should I delete and re-add the mail handler or is there something that needs to be done in the Exchange?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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