Error when releasing project in Jira. "Failed to parse Bamboo plan list"


We have Jira 4.4 connected with Bamboo 2.6.1.

When making release of the project in Jira, it says that

Error: Failed to parse Bamboo plan list: JSONObject["shortName"] not found.

What could cause this? Release is failing in all projects regardless does the project have builds in Bamboo or not.

Where could I found this "shortName"? What it could be?

Could the problem be fixed by removing plans in Bamboo?


1 answer

This widget could not be displayed.

Hi Zacharias,

I'm pretty sure that Bamboo 2.6.1 is not compatible with JIRA 4.4. The reason is because Bamboo 2.6.1 is using old method of trusted application linking while JIRA 4.4 uses application link.

On a later note, Bamboo 2.6.1 has reached EOL. I'd suggest you to raise a support ticket so our engineer could help you in upgrading your Bamboo instance.



Hi Vicky!

Release has worked before with these versions of applications.

But maybe Bamboo hasn't been connected to Jira before. I don't know how Bamboo is supposed to work.. does it have to be connected in Jira?

Can I switch something off, so that release wouldn't be depending on Bamboo-plans at all?

I'm not sure how you can make it works before. According to this page, JIRA 4.4 only compatible with Bamboo 4.2 and above. My suggestion is to upgrade your Bamboo version according to the compatibility matrix.

I meant that releasing has been working in Jira before. Some link between Bamboo and Jira might have been created and it causes error.

Could I cut the link off? Is Bamboo useless without link to Jira?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

145 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you