Error when importing project to JIRA

Hi All,

we try to import a project in a JIRA but it fails because of plugin-related custom fields. You can see in the attached screenshot that there are 2 types of custom fields: the above fields van be "fixed", I guess by changing the custom field ID in the entitities xml of the import. But what about the 'Time in Status' custom field?? How can I import the project? Should I delete the field in the imported XML?

Thanks for help!


2 answers

I reckon that you should not tamper with the XML data just yet, mate. Since there are possible bad implications if doing so.

I noticed that this has been raised as a bug in the project import and JIRA Charting plugin:

Might as well ask the opinions of the developers in that issue.

Either in the source system or an intermediate system

  1. Delete the Date of First Response custom field in the source system
  2. Delete the Time in Status custom field in the source system

Perform your export and it should import ok. You may need to perform a reindex to repopulate the values.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

770 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you