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Error when changing mail account in JIRA

Joan Jaume
Joan Jaume
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July 2, 2019

Our company has a new domain for mails accounts. All the users have changed the new mails accounts in manage-profile/email, but only two users have a problem when try to change the new account mail.

Wow! Something has gone wrong

We were unable to save your email change. Retry.

 

Anyone has any idea?

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elenushhh
elenushhh
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July 4, 2019

Hello @Joan Jaume 

If you are an administrator, go to Administration/site settings/site access and verify the section "WHO CAN JOIN YOUR SITE" you will find there 3 options. 

 

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