Error resolving an issue: Unable to find field 'customfield_10212'

[María Morillo- Velarde]

Morning all!

I have a subtask on my project in "progress" status, following the workflow the next one is to resolve the issue, but it doesn't allow me to close it and shows the error message: "Error resolving an issue: Unable to find field 'customfield_10212'"

Anyone has any idea?

Many thanks!

[Niranjan]

Hi @María Morillo- Velarde ,

It seems that there is a workflow validator where 'customfield_10212' is required, however the field is not available in the transition screen. It may not be associated with the project.

Associate the custom field to the project.

Add it to the "Resolve" transition screen and view screen of the issue type

[María Morillo- Velarde]

Hello Niranjan, thanks for your answer.

Finally there was a problem today with Workflows: "We are working on the resolution asap. We apologize for the inconveniences" It looks like it is already solved.

Thank you for you help!!

Regards. María.