Error occurred after start_service.bat running

I installed JIRA on Windows vista, and I installed JIRA as a service, when installing finished, I ran start_service.bat in command line, the following error occurred.

System error 5 has occurred.

Access is denied.

Who can tell me how to figure it out?


1 answer

This widget could not be displayed.

You don't have this problem with OnDemand

System error 5 usually means that what you are trying to do is forbidden by your privileges. You need to check the permissions that the user running Jira as.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

72 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you