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Exception: Script error.

Resource: https://jira.atlassian.com/s/en_UK-qq26it/783/5/1.2.5/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector-embededjs/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector-embededjs.js?collectorId=d3de7fb5

Line: 0

Environment

Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:18.0) Gecko/20100101 Firefox/18.0

1 answer

1 accepted

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Ahmad Danial Atlassian Team Feb 18, 2013

Hey there, Richard.

Please refer to the following KB:

https://confluence.atlassian.com/display/GHKB/Removing+Feedback+Related+Errors

If it fails, kindly perform the following:

  • Shutdown JIRA instance
  • Clear off browser cache
  • Delete the contents of JIRA Installation Directory\work directory
  • Delete contents of the JIRA Home Directory\caches\indexes\changes directory
  • Delete contents of the JIRA Home Directory\caches\indexes\comments directory
  • Delete contents of the JIRA Home Directory\caches\indexes\entities directory
  • Delete contents of the JIRA Home Directory\caches\indexes\issues directory
  • Restart JIRA instance

Hope this helps.

Warm regards,

Danial

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