Emailed issues coming in with wrong priority

[jdohms]

Hello,

We have a couple of projects in our server-hosted Jira instance.  Two Service Desk projects, one Software, and a couple of others.

The Software project receives new issue submission both by an Issue Collector (for Story type issues) and Email requests (for reporting Bugs).

Throughout all the projects on our instance, the priority is defaulting to Medium, however for the emailed requests on this software project, they all get created as "Low".  Issue Collector "Story" submissions are fine as are all other projects (email or issue collectors).

I have confirmed that the Priority Scheme the project is using has a default priority set to "Medium"

Where would this be being set to Low for Bugs on this project and how do I fix it?

[Sławomir Gajowniczek]

Same here... :(

[Deleted user]

Same issue here.   We created a new priority, set it to default, and all the emails from the service desk automation come up with 'high' priority instead.

There must be some other configuration.