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Email Notifications to Users and SMTP option

John Braid
John Braid
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January 4, 2012

Hi there

I have set up a new Jira Ondemand but I don't have the option to set up a SMTOP server and NO user except admin are receiving issue notifications. Any help please

Regards

John

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Azwandi Mohd Aris
Azwandi Mohd Aris
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January 4, 2012

John,

Every OnDemand instance comes with a pre-definded SMTP server configuration (access to this configuration is restricted to Atlassian), and this should work out of the box. I'd suggest you to check if notification schemes and configurations are set up correctly in your instance. You might find this page handy - http://confluence.atlassian.com/display/JIRAKB/Notifications+Troubleshooting

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