Downgrade of the license

Hi Guys , 

 

I Have purchased a 100 users license and upgraded from 50 users . Once i upgraded i lost the ability to use some add ons which require an upgrade as well . the price for the addons are high so i want to downgrad back to 50 users . since it was an upgrade i dont have the key to the 50 users . how can i restore it ?

1 answer

This widget could not be displayed.

Hi Liran

This needs to be discussed with Atlassian directly. Can you check with support team https://support.atlassian.com/contact/

Thanks, Vishnu. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

295 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you