Doubling of status names and issue priorities

So I have this weird issue in JIRA after upgrading to v5.0.6 from v4.3.3 and it resides around having the names of of statuses and issue priorities are doubled.

For example; when I pull up a project, select the Issues tab, when i look at 'Unresolved: By Priority' it will state:

"High High"

"Normal Normal"

"Minor Minor"

The same thing happens in the 'Status Summary'. A similar issue is happeneing on the Project Summary page also.

I am stumped, has anyone else had this issue and or knows how to resolve it?

Image attached to best explain what I am seeing.

1 answer

0 votes

I think your icons are broken/unreachable. The web-app is replacing them with the alternate text or title because it can't display them.

Why they're broken, I can't say. Check your logs, make sure the ownership of all the web-app files are correct, and see if you can hit icons directly in a browser. Check the mappings in the status/priority screens too.

Well good news and bad news.

Turns out that it is a browser rendering issue in Firefox v13.0 (tested this in Win7 and OSX).

Chrome renders everything fine.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,152 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you