Does Hercules (Support Tools Plugin) support JIRA-Studio version 5.0 ?

[Weicheong Neo]

Currently, we are using JIRA(v5.0) + GreenHopper (v5.9) for Agile team development.

It is hosted locally and we would like to install Hercules plugin <https://plugins.atlassian.com/plugins/com.atlassian.support.stp>

May I know does above Hercules plugin support JIRA v5.0 ?

Thank you.

[Dennis Kromhout van der Meer]

JIRA 5 is bundled with the Support Tools Plugin, which means that it's supported and it should be already there :) It's also included for Atlassian OnDemand users.

[Weicheong Neo]

Thanks Dennis, may I know or show me how to enable it or direct me to related how to articles ? Thanks

[Dennis Kromhout van der Meer]

We have the Support Tools Plugin User Guide, which should get you on your way. What is it that you're trying to achieve?

[Weicheong Neo]

okay thanks. In our product development team, we gather a lot of bugs/technical issues reported by clients and internal users. As we resolve the bugs/issues and grow our knowledge bases, we want to use Hercules to scan the log for new issues raised and match it to known issues with solution.

[Dennis Kromhout van der Meer]

Unfortunately this is impossible at the moment, therefore I raised a feature request for you here: https://studio.plugins.atlassian.com/browse/STP-142