Do i need license renewal when upgrading Jira

Currently we have Jira 6.0.5 installed on Linux (CentOS) Server. We need to upgrade Jira to latest version (6.3). Jira Support period has been expired. Do I need to renew license before upgradation of Jira? Please suggest on this.


2 answers

0 votes

We can't tell from the SEN (We're not Atlassian, we're end users like you) but you probably do to renew the licences.

Your licence entitles you to use (and upgrade to) any version of Jira released before the END of the licence period.

If your licence expired before 6.3 was released, you can NOT upgrade to it. So the question is when did your licence period end?

License expired on - 25 Jul 2014

Ok, then no, you don't need to renew to upgrade to 6.3, the last version was out at the beginning of this month.

We have license version of Jira but support period has been expired.

If we upgrade jira with latest version without support period renewal process so will jira work properly with upgraded version.

Please suggest on this.

Please, read the answers you've already been given here.

Joe Pitt Community Champion Jul 30, 2014

You can't upgrade without paying.


You can upgrade to 6.3 since this version was release at the beggining of July and your license expired by the end of July. Unfortunately you are not eligiable for support since the license is expired.

Hope it helps to clarify!


Luciano Fagundes

Do i need Support renewal when upgrading Jira

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,826 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot