Do I have to claim an account every time a new user joins the organization?

Danny Alva July 2, 2024

I'm trying to determine whether the claiming process is necessary every time I invite a new employee to our Jira organization, or if there's a direct method to set this as a default action.

I haven't found any documentation regarding this process.

1 answer

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2024

Hello, Good day. Once the domain is verified, new accounts will be claimed automatically. https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

Screenshot 2024-07-03 at 10.29.51 AM.png

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