Different work of one plug on two systems

Hello.

Firstly sorry for my english.

We are faced with a problem, the solution of which is unknown to us.

We have a two instances Jira 6.0.8. The first for end users of our company (Jira-P), the second for testing new features and plugins (Jira-Test). The Jira-T this is full copy of Jira-P wherein was deleted a users, issues, projects and the mails config. Everything else is identical.

In both this the Jira systems I installed plugin Jira status color, then I created a custom field for this plugin and added it in widget on my worktable in Jira, but this plugin working fine on the Jira-T, and don't working on the Jira-P.

If see in source code of page, on the Jira-T I see code:

<td class="nav customfield_11800"> 
<img src="http://---/images/icons/statuses/open.png" alt="Открыт" title="Открыт" align="absmiddle" border="0" height="16" width="16">
    Открыт
        <style>
    <!--
        #issuerow53901 td
        {
            background-color: #FFBFBF;
        }
    -->
</style>
</td>

but on the Jira-P this code looks like:

<td class="nav customfield_11800"> 
<img src="http://---/images/icons/statuses/open.png" alt="Открыт" title="Открыт" align="absmiddle" border="0" height="16" width="16">
    Открыт
<style>
    <!--
        #issuerow75905 td
        {
            background-color: #FFBFBF;
        }
    -->
</style>
</td>

I checked differences between files of Jira on this two instances, and between databases, and I don't find nothing abnormally.

2 answers

1 accepted

This widget could not be displayed.

We solved this. The reason was in plugin Field Security Plugin for JIRA. We updated it from version 1.4.17_60 to version 1.4.24_60 and the problem was fixed.

This widget could not be displayed.

Hi, please, check velocity.properties (into $JIRA_HOME/atlassian-jira/WEB-INF/classes/) for both systems. The cause maybe that one JIRA was update from earlier versions.

Андрей, добрый день. Спасибо за ответ. Ожидаем Вашего возвращения из отпуска для начала совместной работы.

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