I'm trying to deactivate a user in JIRA. I've retrieve the 'Managing Users' article and following the step by step instructions.
I've selected the user, then clicked the edit option.
In the instructions, it states that I need to clear the active check box and hit update, however, ther eis no active check box on the page? Help!
you are most likely using an slightly outdated Veriosn of JIRA, the "deactivate user" was introduced only on JIRA 5.1. In order to achieve this in your JIRA Version, please follow the instructions detailed on this page of the official documentation.
Hope that helps? Cheers, David
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