Date field is not rendered correctly in exported excel.

Hi there,

Our client is having following problem.

When they export issue navigator to excel, values in date picker field are rendered in numbers instead of date format in excel.

(for example, "38686" is shown instead of "2009.12.1" in excel)

They say this problem started occurring today, and until yesterday date values were rendered correctly in excel.

Any possible cause? Please let us know.


Daisuke Niwa

1 answer

1 accepted

1 vote
Accepted answer

They've changed their settings in excel.

The raw data in the xml Jira generates has not changed - you can check what it is by opening the downloaded file in a plain text editor - vi/nano/gedit/notepad(ugh) etc.

You should find that the date is coming out in a date format, and all your users have done is chosen to use a different column setting in excel and it's mistranslating the date.

Nic, thank you for your response. We will check if that's the case.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,124 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you