I would like to create a dashboard for my team that is working across multiple JSM projects and software projects.
I do not seem to be able to report on Assignee by Project Type (service desk vs jira software project)
Hi @Stefanie Sullivan - Yes this will be difficult natively. To do something like this cleanly, you'll want to leverage a marketplace dashboard enhancement.
The native way (and admittedly clunky) to do this would be capturing the project type in a custom field and reporting against the custom field. You could do this with automation (you'd want to set the rule scope to include all relevant projects):
{{issue.project.projectTypeKey}}
Then you could use that custom field and assignee in a two-dimensional filter.
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