Custom feild not displaying for users unless they re select all feilds in configure

Hello all,

I have user base where some of them don't see a new custom feild untill they re select the view all in configure feilds. I was wonder if there is a work around to do this for them in the first place?

thanks in advance for the help

5 answers

1 accepted

This widget could not be displayed.

Hi Pbratlien,

When clicking on Configure Fields button, you will see there is a Custom link that show all custom fields, just check on the boxes to make them emmerged in future.

Best Regards,

Steven

This widget could not be displayed.

Or make the fields mandatory

This widget could not be displayed.

we have some users that get configure fields set to all but some users don't have it set to all is there a way to see who has what set?

thanks

This widget could not be displayed.

If you are still having problems try the "Where is my Field" helper, https://blogs.atlassian.com/2013/04/jira-admins-where-is-your-field/.

This widget could not be displayed.

Sorry for the delay on the answer basicly our solution was to have the users effected change their fields to all.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

576 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you