Creating advanced workflows in JIRA


I have some questions regarding workflow development in JIRA Server (version 6.4.1). I read a little about conditions and validators and I can't find a way to build a tree of validators same as I can do with conditons. Can I enable this feature or it's not possible?

If it's not possible how can I get following result:

  • Field A is required only if Field B has given value (e.g. Serial number is required if equipment type is "Computer")
  • Field C is required only if issue was previously in given status (e.g. External service tag number is reqired if issue was previously in "Sent to external service")
  • User (reporter) can only report one issue per day unless she/he is manager It's only examples. I have like 10-12 requirements like above.

Any ideas? I'm not developer, so creating very complex scripts is out of my competencies.

King Regards,


3 answers

1 accepted

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Currently your needs can't me fulfilled by JIRA itself. As Bob wrote you need a third party plugin to do contitional validation. I think that Validator Templates from the Workflow PowerBox plugin can meet your expectations. You can use it in conjuction wit Run Condition as validator option and JQL-based validators.

It's paid plugin. If you need something free you can use Script Runner but it requires some development skills.


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Advanced workflow design can be tricky. If the standard built-in validators aren't sufficient for your scenarios, think about using a Conditioned validator (part of Update on Transition for JIRA). You have very flexible pattern matching capabilities to prevent a transition from occurring after data has been entered on the transition screen.

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Bob, Robert,

Thanks you your answers. I will review both solutions.

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