Creating advanced workflows in JIRA


I have some questions regarding workflow development in JIRA Server (version 6.4.1). I read a little about conditions and validators and I can't find a way to build a tree of validators same as I can do with conditons. Can I enable this feature or it's not possible?

If it's not possible how can I get following result:

  • Field A is required only if Field B has given value (e.g. Serial number is required if equipment type is "Computer")
  • Field C is required only if issue was previously in given status (e.g. External service tag number is reqired if issue was previously in "Sent to external service")
  • User (reporter) can only report one issue per day unless she/he is manager It's only examples. I have like 10-12 requirements like above.

Any ideas? I'm not developer, so creating very complex scripts is out of my competencies.

King Regards,


3 answers

1 accepted


Currently your needs can't me fulfilled by JIRA itself. As Bob wrote you need a third party plugin to do contitional validation. I think that Validator Templates from the Workflow PowerBox plugin can meet your expectations. You can use it in conjuction wit Run Condition as validator option and JQL-based validators.

It's paid plugin. If you need something free you can use Script Runner but it requires some development skills.


Advanced workflow design can be tricky. If the standard built-in validators aren't sufficient for your scenarios, think about using a Conditioned validator (part of Update on Transition for JIRA). You have very flexible pattern matching capabilities to prevent a transition from occurring after data has been entered on the transition screen.

Bob, Robert,

Thanks you your answers. I will review both solutions.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,313 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot