Creating advanced workflows in JIRA


I have some questions regarding workflow development in JIRA Server (version 6.4.1). I read a little about conditions and validators and I can't find a way to build a tree of validators same as I can do with conditons. Can I enable this feature or it's not possible?

If it's not possible how can I get following result:

  • Field A is required only if Field B has given value (e.g. Serial number is required if equipment type is "Computer")
  • Field C is required only if issue was previously in given status (e.g. External service tag number is reqired if issue was previously in "Sent to external service")
  • User (reporter) can only report one issue per day unless she/he is manager It's only examples. I have like 10-12 requirements like above.

Any ideas? I'm not developer, so creating very complex scripts is out of my competencies.

King Regards,


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Currently your needs can't me fulfilled by JIRA itself. As Bob wrote you need a third party plugin to do contitional validation. I think that Validator Templates from the Workflow PowerBox plugin can meet your expectations. You can use it in conjuction wit Run Condition as validator option and JQL-based validators.

It's paid plugin. If you need something free you can use Script Runner but it requires some development skills.


Advanced workflow design can be tricky. If the standard built-in validators aren't sufficient for your scenarios, think about using a Conditioned validator (part of Update on Transition for JIRA). You have very flexible pattern matching capabilities to prevent a transition from occurring after data has been entered on the transition screen.

Bob, Robert,

Thanks you your answers. I will review both solutions.

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