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Creating a new ticket from an existing ticket Edited

sd I'm New Here Dec 08, 2020

We're on a on-prem jira. Is it possible to create a new ticket type with a different workflow using an existing ticket? Additionally, as a part of new ticket creation, we would like to auto-populate some of the field values onto the new ticket using the existing ticket.

1 answer

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Brant Schroeder Community Leader Dec 10, 2020

Welcome to the Atlassian community.  You can use the clone function which is delivered.  It will however not meet all of the requirements listed above.  You can use an App like ScriptRunner to accomplish everything listed above or JSU to get close to doing everything.  

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