Creating Help for a Custom Field - Can't get more than one to work

So I am following the instructions put here for adding in a help area for our custom fields.  I have 6 fields that I need to add help for.  I was able to change the text on the first one and it worked perfectly.  Now when I try and do the others, every time you click on the help icon, it only opens up the first ones hidden text.  


I have tried to change the text after document.getElementById and div id= to make them unique, but that just results in the help icon not opening.  Has anyone had issues like this in the past and what was done to resolve?  I appreciate any and all help

3 answers

0 votes
Steven Behnke Community Champion Oct 14, 2016

Can you show us the code you're using?

 Using the code below:

<script type="text/javascript">
   function showHelp() {
         var listenersDiv = document.getElementById("qaFieldHelp");
         if ( == 'none') {
  = '';
         } else {
 </script> <a href="#"  onclick="showHelp(); return false;"><img src="/images/icons/ico_help.png"/></a>
 <div id="qaFieldHelp" style="display:none">
DETECTION:      Assuming the failure has taken place - this is the probability that it will be detected before it reaches the customer. (for Design FMEA - this may be production.) <table width="100%" border="1">   <tr>     <td><b>RANK</b></td>     <td><b>CRITERIA</b></td>     <td><b>PROBABILITY</b></td>   </tr>   <tr>     <td>1</td>     <td>Very high probability</td>     <td>86 - 100%</td>   </tr>   <tr>     <td>2</td>     <td>Higher probability</td>     <td>77 - 85%</td>   </tr>   <tr>     <td>3</td>     <td>High probability</td>     <td>66 - 76%</td>   </tr>   <tr>     <td>4</td>     <td>High to Moderate probability</td>     <td>56 -65%</td>   </tr>   <tr>     <td>5</td>     <td>Moderate to high probability</td>     <td>46 - 55%</td>   </tr>   <tr>     <td>6</td>     <td>Moderate probability</td>     <td>36 - 45%</td>   </tr>   <tr>     <td>7</td>     <td>Moderate to Low probability</td>     <td>26 - 35%</td>   </tr>   <tr>     <td>8</td>     <td>Low to Moderate probability</td>     <td>16 - 25 %</td>   </tr>   <tr>     <td>9</td>     <td>Low probability</td>     <td>6 - 15%</td>   </tr>   <tr>     <td>10</td>     <td>Remote probability</td>     <td>1 - 5%</td>   </tr> </table> </div>

Have you solved it? I have the same problem.

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