Create screen for Customers only.

I added a Security Level dropdown to my Create Issue screen.

I would like to hide it from our customers who are also using my JIRA project.

Can this be done?

3 answers

This widget could not be displayed.
Joe Pitt Community Champion May 13, 2016

You're looking for field level security, which native JIRA doesn't support. I believe the Behavior plugin and some others do.

This widget could not be displayed.

Can it be done with a distinct Workflow, Screen Scheme, Permissions, etc?

Meaning can it be done at all without the plug in?

This widget could not be displayed.

If you remove the customers permission to "set issue security", that particular field will disappear (I'm assuming it's the system "security level" field)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

578 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you