Could not link Crucible review and Jira issue

[Ilya T]

I'm using Jira and Crucible together.

Its were set up correctly. But now when I create review I could not link it to certain Jira issue.

In the logs I get this error:

2012-07-12 12:46:32,702 WARN  - Rolled back transaction started from:

    -> com.atlassian.crucible.actions.BaseAction.beginTx(BaseAction.java:140)

    -> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.linkJiraKey(LinkReviewToJiraAjaxAction.java:131)

    -> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.execute(LinkReviewToJiraAjaxAction.java:100)

    -> sun.reflect.GeneratedMethodAccessor428.invoke(Unknown Source)

    -> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

Also when I try to test connection in Crucible via Administration -> Application Links -> Jira Settings -> click test it says "Test Successful".

Jira and Cricible uses for authentication "Trusted Application".

Could someone help me to resolve this issue?

[Ilya T]

I've noticed that other users is available to link issues and review and simply create new user for myself

[Mikhail Kononov]

Hi Ilya

could you tell me how you choose the JIRA issue when you create a Crucible review?

[LeonardoL]

Hi,

Have you tried to review your application link configuration by using documentation below as support?

https://confluence.atlassian.com/display/CRUCIBLE/JIRA+Integration+in+Crucible

In case you also have FishEye you can user this one:

https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+FishEye

Cheers,

Leonardo.

[Ilya T]

Thank you for response. I've resolved my issue.