Could not link Crucible review and Jira issue

I'm using Jira and Crucible together.

Its were set up correctly. But now when I create review I could not link it to certain Jira issue.

In the logs I get this error:

2012-07-12 12:46:32,702 WARN  - Rolled back transaction started from:

    -> com.atlassian.crucible.actions.BaseAction.beginTx(BaseAction.java:140)

    -> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.linkJiraKey(LinkReviewToJiraAjaxAction.java:131)

    -> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.execute(LinkReviewToJiraAjaxAction.java:100)

    -> sun.reflect.GeneratedMethodAccessor428.invoke(Unknown Source)

    -> sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

Also when I try to test connection in Crucible via Administration -> Application Links -> Jira Settings -> click test it says "Test Successful".

Jira and Cricible uses for authentication "Trusted Application".

Could someone help me to resolve this issue?

3 answers

I've noticed that other users is available to link issues and review and simply create new user for myself

Hi,

Have you tried to review your application link configuration by using documentation below as support?

https://confluence.atlassian.com/display/CRUCIBLE/JIRA+Integration+in+Crucible

In case you also have FishEye you can user this one:

https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+FishEye

Cheers,

Leonardo.

Thank you for response. I've resolved my issue.

Hi Ilya

could you tell me how you choose the JIRA issue when you create a Crucible review?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,075 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot