Configuring HipChat in JIRA OnDemand

Hi, I am trying to configure HipChat in our instance of JIRA OnDemand following the documentation http://confluence.atlassian.com/display/AOD/Configuring+HipChat+in+JIRA+OnDemand but I dont find the "HipChat Configuration" Link you refer to in the documentation. Can you help to configure it? Thanks.


3 answers

JIRA OnDemand has not been upgraded to include this plugin yet ;) You might want to check again after the next weekly maintenance schedule.

Since the release have been completed, hipchat plugin and documentation update I still dont see thye option to configure hipchat as explain in the doc. There is no Administration > System > Security > HipChat Configuration in my UI. Any Idea why?

https://confluence.atlassian.com/display/AOD/Configuring+HipChat+in+JIRA+OnDemand

It would be very helpful if the documentation indicated which release that the feature or doc is associated with since there is a difference between OnDemand and OnPremise. As an OnDemand admin, it's difficult to determine diffierences and frustrating. We shouldn't have to go to a separate area to understand difference, especially when it's not highlighted.

On a related note, we have a page to summarize new features in OnDemand releases - http://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+release+summary. Hopefully, this page gives a good overview of what's new.

Hi,

I am attempting to do the same (configure HipChat integration). Is it still unreleased?

In my OnDemand instance's JIRA Plugin listing, there is a HipChat plugin listed (com.atlassian.labs.hipchat.hipchat-plugin, v1.1.3); but I don't have the Administration > System > Security > HipChat Configuration link in my UI.

I had heard (from who I thought was speaking for Atlassian) that this had been released.

Please clarify whether the HipChat plugin has been released or not.

Thanks.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,329 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot