Cluster Cache Replication is failing between nodes in JIRA DataCenter Setup

[Karthick Jaganathan]

Cluster Cache Replication is failing between nodes in JIRA DataCenter Setup.

Cluster.properties in node 1:

# This ID must be unique across the cluster
jira.node.id = node1
# The location of the shared home directory for all Jira nodes
jira.shared.home = /mnt/efs/application-data/jira
ehcache.listener.hostName = xxx.xx.xx.xx
ehcache.listener.port = 40002 -----> We added this line yesterday as the JIRA service got locked in node 1.

Cluster.properties in node 2:

# This ID must be unique across the cluster
jira.node.id = node2
# The location of the shared home directory for all Jira nodes
jira.shared.home = /mnt/efs/application-data/jira
ehcache.listener.hostName = xxx.xx.xx.xx

Tickets are getting replicated in both the nodes with no delay. But new issues types, screens workflows are not getting displayed.

Could you please help in this request as a matter of urgency?

[Karthick Jaganathan]

Error in JIRA : Cluster cache replication healthcheck has failed in your system