We have a template to auto-fill the "Description" field when the issue type being created is a "Bug". It is working as expected, when we click "Create" to create a new ticket and select "Bug" as the issue type, the text loads in the description field.
However, if the last issue created was a "Bug" and I want to create a different issue type, when I click "Create" to create the new ticket it will pre-load the "Issue Type" field as "Bug" because this was the last issue type created, and then even selecting another issue type in the menu ("Task" for example), it won't automatically clear the "Description" field.
Is there a way to clear the "Description" field on selection of a different issue type? I'm not using behaviors, my changes are all in the description-edit.vm file.
Fabio - have you ever tried Power Scripts for JIRA? You can work with the Live Fields functions there to easily set fields in JIRA instead of doing things which might be lost during your next JIRA update...
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot