Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Check exactly to whom notification emails are sent

I have a group of people claiming that they don't receive notifications. The notification helper tells me they should. The permission helper tells me that they can browse the issue. I made a minimal test with a test project and it works for me.

I would like to understand and make sure whether JIRA is actually sending emails to these people. I see in the mail queue that an email is going to be sent but it is not clear to me if there is one item per email sent or one item per event. Moreover, how can I see to whom an email is being sent ?

Thank you in advance for your help

3 answers

The best you're gonna get is to turn on the email logging (

0 votes

Go to the 'project settings' Menu --->click on 'Access' link

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you