Check exactly to whom notification emails are sent

I have a group of people claiming that they don't receive notifications. The notification helper tells me they should. The permission helper tells me that they can browse the issue. I made a minimal test with a test project and it works for me.

I would like to understand and make sure whether JIRA is actually sending emails to these people. I see in the mail queue that an email is going to be sent but it is not clear to me if there is one item per email sent or one item per event. Moreover, how can I see to whom an email is being sent ?

Thank you in advance for your help

2 answers

This widget could not be displayed.
Timothy Chin Community Champion Nov 29, 2013

The best you're gonna get is to turn on the email logging (

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

102 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you