Changing the timezone of the JVM in setenv.sh

Dear Support,

Our JIRA server is not displaying the correct timezone. I've read your Knowlegebase article here and added the "-Duser.timezone" JVM argument in setenv.sh. After restarting JIRA nothing has changed. Restarting the entire server also did not have any effect.

Both the systemtime and the time in the JIRA conficuration is set to the correct timezone

The change i made in setenv.sh is:

JVM_SUPPORT_RECOMMENDED_ARGS="-Duser.timezone=Europe/Amsterdam"

Any help will be appreciated,

Regards,

Jelle Post

3 answers

0 votes
Pedro Cora Atlassian Team Sep 22, 2013

Hi Jelle,

You might want to check if your users are not with a custom setting for the timezone set on their user profiles. This setting will override the JVM argument.

For more details, check https://confluence.atlassian.com/display/JIRA/Choosing+a+Time+Zone

Hello Pedro,

Thanks for your reply,

I cecked the timezone of the user in question, but the timezone is set to the correct value in the user profile.

Hello Pedro,

Thanks for your reply,

I cecked the timezone of the user in question, but the timezone is set to the correct value in the user profile.

Hello,

I'm trying to change default user time zone to JVM setting using:

set JVM_SUPPORT_RECOMMENDED_ARGS="-Duser.timezone=America/New_York" in setenv.sh

I restarted Jira server but I dont see changes reflected. I'm just trying to modify default jira system timezone. (login -> adminstration -> system -> system info).

Thanks,

Pratima


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