Change or add an organization administrator email account

蔡健儀 COLA
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May 9, 2024

The organization administrator of our organization has resigned (e14933201@gs.ncku.edu.tw) , but no one currently has the authority to delete him and change the email of the new administrator of the organization. How should we deal with this issue?

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Victor Law
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May 9, 2024

Hi @蔡健儀 COLA

If there is no other Organization administrator in your organization, I suggest contacting Atlassian Support for assistance.

As a side note, it is recommended to have at least 2 accounts assigned with Organization Admin permission.

Thank you.

蔡健儀 COLA
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May 9, 2024

Thank you very much for your reply. I will see how to report it to ATLASSIAN through our webmaster.

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ArulAnthonySebastian Nadar May 9, 2024

Login into Jira 

C lick on the Gear box, next click on User management. 

Start for the user.

Click on inactive user.

 

Then for adding new user, 

Click on add user, with user details.

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