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Cannot upload images to jira tickets

Patrick Melo
Patrick Melo September 21, 2017

When I try to upload an image to jira, the upload takes a very long time. It responds after a minute or so that the image was successfully loaded but when I click to see the uploaded image it responds with "Ouch! We can't load the image."

Is anyone else experiencing this? What's the best way to fix this?

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Marcello Medeiros
Marcello Medeiros
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September 21, 2017

API Media error

 

image.png

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Marcello Medeiros
Marcello Medeiros
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September 21, 2017

Normalized problem.

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