I have more than one JIRA user that can not see any Agile Boards when using IE. These are very capable users, reasonably confident it's not a user error. One was using IE10, the other IE11. We're on Jira 6.2.2.
I am unable to replicate the problem. Any ideas?
Everything appears completely normally. But no boards are listed. So they think either no boards exist or that they don't have permission to see them. They get the "Manage Boards" in upper left. And the Atlassian logo in the center. But no column headers and no boards. Attaching an image.
Eep, sorry, I missed your response.
First, are you sure they should be able to see the boards? Have they created one of their own just to test it?
Secondly, can you try it with another browser, one with a different engine (Chrome, Safari, Firefox etc, doesn't matter which one, just something that doesn't use the same as IE)
Hmm, well, IE11 isn't really supported if I remember correctly, but they should definitely work in IE10. I have a minor nagging doubt - do they have "compatibility mode" enabled? If so, could you try turning it off and retrying the boards? After that though, I'm stumped.
I'd be strongly tempted to raise this as a support call with Atlassian.
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