Cannot search and sort by custom field in Jira

Ruben Sadoyan November 26, 2013

Guys,

Jira version: v6.0.2#6097-sha1:e270beb

Created custom select field with 3 pre-defined values.

When trying to search get "' is not searchable, it is only sortable."

Trying to sort - "An internal server error occurred when requesting resource ."

Works with other custom fields.

What is wrong?

Thanks for your help.

3 answers

1 vote
Ruben Sadoyan November 26, 2013

Thanks a lot Nic, it worked :)

1 vote
Ruben Sadoyan November 26, 2013

re-indexed, both are select list.

What "searcher" did you select when you created it? - I did not understood what do you mean?

Thanks,

R.

Nic Brough -Adaptavist-
Community Leader
Community Leader
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November 26, 2013

When you click "add new field" and choose a type, Jira asks you about a name for it, what searcher to use and the project/issue types to apply it to. That's where you select a searcher. Go to "edit" on the field to check this.

Also, when you say "select list", is that *exactly* what both the working and broken fields show beneath their names on the list of custom fields?

1 vote
Nic Brough -Adaptavist-
Community Leader
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November 26, 2013

What type of custom field is it (and the others that do work)? What "searcher" did you select when you created it? Have you re-indexed?

C_ Faysal
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November 26, 2013

i assume what Nic is aming at is this field

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 26, 2013

Yup. Sorry, I keep forgetting it's called "search template" in later versions

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