Cannot create a new issue using excel and the JIRA excel connector

Excel 2013 with jira-excel connector installed

Jira 6.1 server

When trying to create a new issue in excel the 'Reporter' field is black, meaning it is an 'auto generated field' and cannot be edited by the user.

When pressing the '+' Create button an error dialog appears saying 'Reporter is required'.

These two are mutually inconsitent, you cannot require the user to enter a read-only field.

Clearly this works for some people, so please tell me what I'm doing wrong, or how to do it right.



2 answers

This issue is known for us. We now working on resolution. It will be fixed in next version of plugin.




I’m glad to inform you that we released new version and it’s now available on Marketplace. Could you please upgrade your plugin to the newest version and let us know if it resolved your issues?

Best Regards,

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,652 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you