Cannot call method 'getElementsByTagName' of null

Hello,

We cannot view issue in "Detailed View" on Issue Dashboard. It caused by an error on JIRA 6.0.6.

Thanks,

-Denys

2 answers

1 accepted

Problem detected with plugin "JIRA Toolkit Plugin". this version https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit/versions#b164 for JIRA 6.0.6

check for this error by disabling all custom and third party plugins, still if get same erro then submit support request here with logs

http://support.atlassian.com/

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

260 views 2 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you